Refund Policy.

Our promise

We stand behind N°001. If something isn't right with your order, email us at info@breethe.com.au with your order details and we'll sort it out — replacement, refund, or credit, whichever gets you sorted fastest.

Your rights under Australian Consumer Law

Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

If your order arrives damaged, faulty, or isn't what you ordered, contact us within 30 days of delivery with a photo and we'll replace it or refund you in full — including any postage you paid.

Change of mind

Because our strips are a personal hygiene product, we can't accept returns of opened packs for change-of-mind. Unopened packs in original condition can be returned within 30 days of delivery for a refund of the product price — email us first and we'll send return instructions. Return postage for change-of-mind returns is on you.

Subscriptions

You can cancel your subscription anytime from the manage link in your receipt or at breethe.com.au/manage — no lock-ins, no cancellation fees. Cancellation stops future charges; packs already paid for and shipped aren't refundable unless faulty as above.

How refunds are paid

Approved refunds go back to your original payment method via Stripe, usually within 5-10 business days depending on your bank. We'll email you as soon as it's processed.